AI-generated replies
Useful when a question needs a contextual response. Cloud generation involves external AI processing, and a generated answer can still be incomplete or incorrect.
AI replies and keyword replies solve different problems
An AI-generated reply uses a model to produce an answer from the prompt and the context supplied to it. A keyword reply follows a configured rule when a message matches that rule. Bujji AI has separate feature controls for these approaches; enabling one should not be treated as proof that every reply uses the other.
Configured rules
Useful for repeatable responses to matching words or conditions. Review the rule and its intended scope before letting it handle incoming messages.
Human control
Choose when automatic replies are enabled. Disable the feature to stop automatic responding, and test the intended behavior before using it for customer conversations.
Use business context deliberately
Enterprise Brain is Bujji AI’s knowledge-based assistance workflow. It can retrieve relevant information from supported business files that you directly upload or from information you enter. Selected retrieved fields may be included in a cloud prompt to help generate a reply.
Adding knowledge does not train a new foundation model, guarantee an accurate answer or remove the need for human judgment. Keep your source information current, check representative questions and test what happens when the information needed to answer is missing.
Learn more about Enterprise Brain and the knowledge-base data boundary.
A sensible setup sequence
Choose the reply approach
Decide whether the task needs a fixed response rule or AI generation. Confirm feature access and the controls exposed by the released version.
Check context and processing
Use only information you are allowed to provide. Understand which conversation excerpts and selected business context may be sent for cloud generation.
Test, then enable
Use controlled test conversations first. Check a matching request, an unrelated question and the action that disables automatic replies.
Cloud AI is different from local matching
Message matching and configured automation rules run on your device. When a reply requires cloud AI, prompt text, relevant message excerpts and selected knowledge context are processed through Bujji AI’s relay infrastructure by the service handling that request.
Provider processing and retention depend on the applicable service and configuration. The product privacy policy does not promise universal zero retention. Do not describe cloud-generated replies as fully offline, and avoid supplying sensitive information without understanding the processing path.
Google-imported data stays outside the AI path
Bujji AI states that Google user data is not transferred to AI providers. Directly uploaded business files and WhatsApp conversation context are different sources from data obtained through Google APIs. See the privacy policy for the full explanation.
Operating requirements matter
The browser workflow depends on WhatsApp Web being available. The homepage describes an optional Desktop Engine for supported planned messaging when the browser is closed; that does not establish that every AI reply mode operates independently of Chrome.
Confirm the requirements for the specific AI reply mode in the released product. Network availability, WhatsApp connection, feature access and the current device setup can affect operation. This guide does not promise uninterrupted replies, guaranteed delivery or protection from account restrictions.
Illustrative workflow · fictional scenario
A customer asks about a listed product
For a knowledge-based response, relevant catalog information can supply context to the AI generation step. If the catalog does not contain the answer, the operator should not assume the generated response is correct. Review uncertain or consequential answers and keep a way to stop automation.
Questions about AI Auto Reply
Is AI auto reply the same as a keyword response?
No. Keyword replies follow configured matching rules. AI replies use model generation and can use selected context. Choose the workflow that matches the conversation and review the configured behavior before enabling automatic replies.
Are AI replies fully offline?
Cloud-generated replies are not fully offline. Local matching and retrieval are separate from external model processing. Read the privacy policy to understand what text and context may leave the device.
Can I stop automatic replies?
The privacy policy states that you can stop automatic replies by disabling the feature. Test that control with your intended setup before enabling it for live conversations.
Will replies continue when Chrome is closed?
Do not assume that every AI reply mode works with Chrome closed. The optional Desktop Engine has its own supported workflows and prerequisites. Check current mode-specific release instructions.
What plan includes AI auto replies?
AI-generated replies and keyword replies have different feature access rules. Confirm the published plan details at launch; check the homepage for current availability, prices and usage limits.